|
 The Veterinary Emergency Clinic and Referral Center is an emergency and specialty care provider - providing service when primary care veterinarians cannot.
We provide service from two locations. The main hospital, known as the "VEC South", is located in the heart of downtown Toronto at 920 Yonge St. The clinic provides emergency and critical care services 24 hours a day, 7 days a week, including holidays. Specialty services in Internal Medicine, Oncology, Surgery, Neurology/Neurosurgery, Dentistry, Dermatology/Allergy, Ophthalmology and Anesthesia are available at this location by referral. The "VEC North" located at 280 Sheppard Ave. East, is easily accessible from highway 401 and operates weeknights from 7:00 pm to 8:00 am for emergency services only, as well as providing 24-hour service on weekends and holidays. During all hours of operation at least one emergency clinician and veterinary technician are onsite at all times. Onsite parking is available at each clinic, as well both are well-situated on subway lines offering easy access via the TTC. The Veterinary Emergency Clinic has been in operation since 1974, working in conjunction with your veterinarian.
Relationships with Referring Veterinarians The Veterinary Emergency Clinics are not traditional veterinary practices. Both locations see emergency cases, while the south hospital also provides specialty services by referral from a primary care veterinarian. Therefore the VEC does not perform general or routine services such as vaccinations, spays or neuters, boarding or grooming. The VEC staff maintains a high level of communication with the referring veterinarian as well as the client. Upon discharge from the hospital all medical records and recommendations associated with the case are promptly forwarded to the primary care clinician enabling effective and accurate follow-up patient care.
Client Communication As a concerned pet owner it is understandable that clients may have questions about what is happening with their animal, and what the immediate and long range plans for treatment are. The VEC staff are available to address these concerns, as well as to provide status updates, day and night. It is recommended that pet owners familiarize themselves with the location of the VEC hospitals so that, in the event of an emergency, their pet can be delivered to the facility in a timely manner, saving precious moments that could be critical to a successful prognosis. The Veterinary Emergency Clinic practices triage, which is the practice of prioritizing emergency cases relative to the level of severity. Upon presentation to the hospital each patient’s situation is evaluated, and the priority sequence established, in order to ensure the most timely and appropriate care.
|
